You can be a great employer but there will be times when you have to make unpopular decisions, or something happens in the workplace that is beyond your control. This can often result in a complaint from a disgruntled employee who then raises a grievance.
We realise dealing with an employee grievance can be very challenging for a small business especially, finding someone to hear the grievance who isn’t involved in the situation and quite often it can be tricky to know how to resolve the situation. Emotions are often running high and it’s important to find a way forward to ensure that the grievance doesn’t start to have a wider impact on your business.
We can either guide you through the process and provide you with scripts and other supporting documentation. Or if you prefer you can hand the case over to us and we’ll investigate the matter on your behalf. We will ensure we taken a pragmatic approach that gets you the outcome you’re looking for with minimum risk.